How Dalab Go Works

Getting a ride or sending a delivery is simple, fast and safe. Here's everything you need to know.

Book a Ride in 4 Easy Steps

1
📥

Download & Register

Download Dalab from Google Play or App Store. Register with your phone number, email and a simple 6-digit password.

2
📍

Set Your Location

Open the app and tap on the map to set your pickup point. Then enter where you want to go — type the name or tap the map.

3
💰

Set Your Price

Enter the price you want to pay. Nearby drivers will see your request and send offers. Accept the best one.

4
🚀

Enjoy Your Ride

Track your driver on the map as they approach. When they arrive, hop in and enjoy your ride. Rate your driver after.

Start Earning with Dalab Go

1
📝

Register as Driver

Sign up and upload your ID photo and selfie for verification. Choose your vehicle type — Bajaj, Car, Motorcycle or Lorry.

2
✅

Get Verified

Our admin team reviews your documents within 24 hours. Once approved, activate your subscription and go online.

3
📡

Go Online

Toggle your status to Online. Nearby ride requests appear on your screen. Review the passenger's offer and respond.

4
💵

Complete & Earn

Pick up the passenger, complete the ride, and collect your payment. Build your rating to get more rides.

Your Safety Is Our Priority

🪪

ID Verification

Every driver submits a government ID and selfie. Our AI face-matching system verifies their identity before approval.

⭐

Community Ratings

Passengers rate drivers after every ride. Low-rated drivers are reviewed and removed from the platform.

📞

Direct Contact

Once a ride is confirmed, passengers and drivers can call each other directly through the app.

🔒

Secure Account

Single-device login security. If someone logs into your account on another phone, you're notified and they're locked out instantly.

📍

Live Tracking

Track your driver's location in real-time on the map. Share your trip status with family for extra peace of mind.

🚫

Cancel Protection

Cancel anytime before the ride starts. Drivers who frequently cancel are flagged and reviewed by our team.

Frequently Asked Questions

Payment is made directly to the driver in cash after your ride. Dalab Go does not currently process payments — you agree on a price and pay the driver directly.

Currently Dalab Go works for immediate ride requests. Schedule your ride a few minutes before you need it by opening the app and placing your request.

If a driver cancels, you'll be notified immediately and can place a new request. Drivers who cancel frequently are flagged by our system.

Download Dalab Go, register and choose the driver role. Upload your ID and selfie, then wait for admin approval. Once verified, subscribe and start driving.

Dalab Go is currently focused on Mogadishu. We plan to expand to other Somali cities soon. Stay tuned!

Contact our support team through the app's Help section, by WhatsApp, or by calling us directly. We resolve issues within 24 hours.

Ready to Get Started?

Download Dalab Go free and join thousands of Somalis riding smarter every day.